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HelloTeam

How do I send a GDPR-compliant newsletter?

Send only to people who have demonstrably agreed, put an unsubscribe link in every email, and honour unsubscribes. Double opt-in and keeping the consent wording are common ways to demonstrate consent.

Updated:

In practice

  • On the sign-up form, say exactly what people sign up for, and keep that wording.
  • Switch on double opt-in.
  • Do not send to unsubscribed or bounced addresses.
  • On request, hand over or erase a person's data.

Under Article 7(1) of the GDPR the controller must be able to demonstrate consent. This is general information, not legal advice.

How HelloTeam does it

  • Forms can use double opt-in; consent is recorded at the click, with the wording that was shown.
  • An unsubscribe goes onto a suppression list that outranks a later import.
  • A bounced address is taken out of sending.

Which module?

Module: Campaigns (€7.90 / month).

Questions

Is double opt-in mandatory?

The GDPR does not require it as such, but it does require consent to be demonstrable, and double opt-in is a common way to do that.

Sources

This is general information, not legal or tax advice. The rules come from: Az (EU) 2016/679 rendelet (GDPR), EUR-Lex (checked )